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Our Services

Rack Level Support

Tier 1, 2, & 3 Hardware Support

Infrastructure Schema and Inventory

Ongoing Maintenance

Emergency Support

Complex Projects / Migrations

Let's Compare it With The Others

Local ProviderSmart HandsNocNoc Remote Hands
Emergency Services1459945471_f-check_2561459945471_f-check_2561459945471_f-check_256While we don't have technicians at every facility 24/7, we're able to tap into our global team of experts to quickly locate and dispatch a technician with the right skills for your job.
Complex Migrations1459945471_f-check_2561459945471_f-check_2561459945471_f-check_256Whether you need to move equipment across town or around the globe, our deep experience in datacenter logistics ensures your gear is migrated properly and on time.
Rack, Stack & Cabling1459945471_f-check_2561459945471_f-check_2561459945471_f-check_256Our Tier-1 engineers are able to get your infrastructure connected quickly with standardized procedures and at competitive rates.
Onsite Hardware Support1459945471_f-check_2561459945471_f-check_2561459945471_f-check_256Our Tier-2 engineers are perfect for designing and implementing complex cabling plans, helping with rack layout design, and supporting high-level hardware deployments.
Tier-3 Remote Support1459945471_f-check_2561459945471_f-check_2561459945471_f-check_256Need more advanced system / network support? Our remote administrators will coordinate with onsite T1 and T2 engineers for more complex resolutions.
In-App Scheduling and Job Status update1459945471_f-check_2561459945471_f-check_2561459945471_f-check_256No need to be frustrated waiting for emails and phone calls, we made it easy for our engineers to communicate with you.
Consistent Resources1459945471_f-check_2561459945471_f-check_2561459945471_f-check_256Do you like your coffee the same way each morning? With NocNoc you can maintain consistency in your remote services by requesting the same engineer(s) and building relationship. And with our in-app infrastructure tracking and job histories, new team members will always be on the same page.
Managed Services1459945471_f-check_2561459945471_f-check_2561459945471_f-check_256Need regular support and maintenance? We provide recurring services such as inventory audits, cage cleanup / labeling, and asset management to ensure your facilities are always up to date and up to snuff.
Itemized Service Features1459945471_f-check_2561459945471_f-check_2561459945471_f-check_256Why should ordering a cable check be harder than ordering a pizza? With NocNoc, there is no need to write long emails for your request details. Simply choose from our itemized list of services and we'll spring into action.

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